Get empowered: How IT can improve your staff happiness

Starting a new role either at a new company or within the same organisation is always exciting. However, too often this experience is soured by slow manual processes, which not only leaves a bad impression on your new staff, but also directly impacts their productivity. How can IT improve staff productivity right from “day one”?

By automating your on-boarding processes and implementing HR tools that treat your team like humans, you can significantly increase the happiness of your staff.

The many steps to starting work

In a perfect world, someone can start work on their first day and be empowered without having to spend a lot of time figuring out “how everything works”. Here are 4 ways in which typical on-boarding processes can be improved with IT:

1. Necessary equipment.

Everything from computers to mobile devices can be procured before a new employee begins working in the company. Even with BYOD equipment there may still be policies and software associated with the device that can be arranged before the new hire’s start date. IT can trigger all the necessary equipment management in advance of new staff starting. IT should work with the appropriate managers to ensure that the correct technology is ordered for the new hire and their role.

2. Access to systems.

A worker has a new desk and tablet: they can now be productive, right? Unfortunately, this is still the attitude of many organisations. A multitude of accounts need to be created to provide access to applications, and most of the time this is done manually. IT can help streamline account access and training so new staff can be spared the frustration of figuring out how to find and use the applications they need to get their job done.

3. Self-service HR.

Enabling staff to manage their own HR matters is another strategy which can improve team satisfaction. Use IT to deploy and integrate HR technologies to eliminate manual HR processes, such as leave requests, onboarding information and expense management.

4. Office space planning. 

Both permanent and hot desks can pose a problem for people joining an organisation. Often people find themselves in temporary locations as their seating arrangements are being figured out after they join the company. IT can play a role here by bridging the gap between available facilities and the hiring pipeline.

Attract and retain talented people to your organisation by implementing seamless and empowering HR technologies.

Posted on November 16, 2017 in News

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